Independent reference · Facts sourced from CPSC, ENERGY STAR and DOE Record verified Aug 18, 2026
Active recall — stop using this product now.
Remedy: free repair · About 700 units
Appliances Recall No. 20-020 Published November 14, 2019

Kenmore Elite Microwave Ovens

Incorrect wiring causes the microwave's exterior to reach temperatures exceeding 183 degrees Fahrenheit, posing a burn hazard to the user. Manufactured by Galanz Guangdong Microwave Electrical Appliances Manufacturing Co. Ltd. and sold at Exclusively at Sears and Sears Hometown and Outlet Stores nationwide from May 2017 – July 2018 for about $350.

Recalled Kenmore Elite microwave oven
What you are looking at

Recalled Kenmore Elite microwave oven

Image: CPSC recall notice Two more views

Check the label first

Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.

Affected model numbers

Why it was recalled

Incorrect wiring causes the microwave's exterior to reach temperatures exceeding 183 degrees Fahrenheit, posing a burn hazard to the user.

0
Incident reports to the firm
0
Injuries reported
0
SaferProducts.gov reports

None reported

The official remedy

Remedy type: repair
01
What to do

Consumers should immediately stop using the recalled microwave ovens and contact Sears for a free in-home repair.

Product and sales details

ManufacturerGalanz Guangdong Microwave Electrical Appliances Manufacturing Co. Ltd., of China
UnitsAbout 700
Made inChina
Sold atExclusively at Sears and Sears Hometown and Outlet Stores nationwide
Sales periodMay 2017 – July 2018
PriceAbout $350
Category Appliances

How to reach the firm

Phone
800-659-7026
7 a.m. to 7 p.m. CT Monday through Friday
Recall page
www.sears.com

Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.

Related recalls in this category

Aug 13, 2026
No. 26-685
Cooluli Recalls 10-Liter and 15-Liter Minifridges Due to Fire and Burn Hazards The recalled minifridges' electrical switch can short circuit, posing fire and burn hazards.
Aug 13, 2026
No. 26-692
COMMOWNER Pressure Washers Recalled Due to Serious Risk of Injury or Death from Shock and Electrocution Hazards; Imported by AZ Home Concept The recalled pressure washers lack an integral ground-fault circuit-interrupter (GFCI) and, because the power cord is short, it may encoura…
Aug 13, 2026
No. 26-699
SUGIFT Recalls SUGIFT Pressure Washers Due to Serious Risk of Injury or Death from Shock and Electrocution Hazards The recalled pressure washers lack an integral ground-fault circuit-interrupter (GFCI) and, because the power cord is short, it may encoura…