Independent reference · Facts sourced from CPSC, ENERGY STAR and DOE Record verified Aug 18, 2026
ItemRecalls.com
Active recall — stop using this product now.
Remedy: refund or replacement · About 153,000 units
Recall No. 20-019 Published November 14, 2019

ALOCANE® Emergency Burn Pads

The packaging is not child resistant as required by the Poison Prevention Packaging Act. The pads contain lidocaine, posing a risk of poisoning to young children if they were to place the pad in their mouth. Manufactured by Quest Products LLC and sold at Walgreens, Walmart, Target, Kroger, Meijer, other pharmacies nationwide, and online at Amazon.com, HomeDepot.com, Overstock.com, MyQuestStore.com and Alocane.com from March 2018 – June 2019 for about $9.

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Recalled ALOCANE® Emergency Burn Pads with Lidocaine in the 10ct box
What you are looking at

Recalled ALOCANE® Emergency Burn Pads with Lidocaine in the 10ct box

Image: CPSC recall notice Two more views

Check the label first

Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.

Affected model numbers
UPC codes
846241024487

Why it was recalled

The packaging is not child resistant as required by the Poison Prevention Packaging Act. The pads contain lidocaine, posing a risk of poisoning to young children if they were to place the pad in their mouth.

0
Incident reports to the firm
0
Injuries reported
0
SaferProducts.gov reports

None reported

The official remedy

Remedy type: refund or replace
01
What to do

Consumers should immediately stop using the recalled burn pads, store the pads in a safe location out of reach of children and contact Quest Products to return the pain relieving pads for a free ALOCANE® Emergency Burn Gel 2.5 ounce child resistant tube or a full refund.

Product and sales details

ManufacturerQuest Products LLC, of Pleasant Prairie, Wis.
UnitsAbout 153,000
Made inUnited States
Sold atWalgreens, Walmart, Target, Kroger, Meijer, other pharmacies nationwide, and online at Amazon.com, HomeDepot.com, Overstock.com, MyQuestStore.com and Alocane.com
Sales periodMarch 2018 – June 2019
PriceAbout $9

How to reach the firm

Phone
800-650-0113
9 a.m. to 5 p.m. CT Monday through Friday
Recall page
www.alocane.com

Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.