What you are looking at
Recalled Coastline Ceramic Mug
Image: CPSC recall notice
Two more views
Check the label first
Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.
Affected model numbers
Why it was recalled
The mugs can crack or break when used with or exposed to hot liquids, posing burn and laceration hazards.
0
Incident reports to the firm
0
Injuries reported
0
SaferProducts.gov reports
Hit Promotional Products has received ten reports of the mugs cracking or breaking when in use with hot liquids. No injuries have been reported.
The official remedy
Remedy type: replace
01
What to do
Consumers should immediately stop using the recalled mugs and contact Hit Promotional Products for a free replacement mug.
Product and sales details
UnitsAbout 34,000
Made inChina
Sold atGiven to consumers as free promotional products at meetings or events nationwide
Sales periodOctober 2018 – September 2019
How to reach the firm
Phone
800-237-6305
8:30 a.m. to 5:30 p.m. ET Monday through Friday
Email
lthibado@hitpromo.net
Recall page
www.hitpromo.net
Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.