Independent reference · Facts sourced from CPSC, ENERGY STAR and DOE Record verified Aug 18, 2026
ItemRecalls.com
Active recall — stop using this product now.
Remedy: free repair · About 70 (in addition, about 170 were sold in Canada) units
Recall No. 20-004 Published October 3, 2019

VIQUA Solenoid Valve Kits

Electrical current could leak from the solenoid valve, posing an electrical shock hazard to the user. sold at VIQUA distributors and plumbing contractors nationwide from May 2018 – October 2019.

View the official CPSC notice Watch this model Jump to the remedy
Recalled valve kit with product number displayed at the top of the green coil component and date code printed at the bottom
What you are looking at

Recalled valve kit with product number displayed at the top of the green coil component and date code printed at the bottom

Image: CPSC recall notice Two more views

Check the label first

Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.

Affected model numbers

Why it was recalled

Electrical current could leak from the solenoid valve, posing an electrical shock hazard to the user.

0
Incident reports to the firm
0
Injuries reported
0
SaferProducts.gov reports

None reported

The official remedy

Remedy type: repair
01
What to do

Consumers should immediately stop using the recalled valve kits, disconnect power to the UV water treatment system and visit VIQUA's website for help inspecting the green coil component attached to the solenoid valve for the production date codes included in the recall. Consumers with the recalled solenoid valve should contact the firm to receive free installation of a replacement coil.

Product and sales details

UnitsAbout 70 (in addition, about 170 were sold in Canada)
Made inUnited States
Sold atVIQUA distributors and plumbing contractors nationwide
Sales periodMay 2018 – October 2019

How to reach the firm

Phone
800-265-7246
8 a.m. to 4:30 p.m. ET Monday through Friday
Email
Recall page
https://viqua.com

Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.