What you are looking at
Recalled Norwex Rubber broom
Image: CPSC recall notice
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Check the label first
Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.
Affected model numbers
Why it was recalled
The broom handles can break in half, exposing a metal inner rim, posing a laceration hazard to the user.
41
Incident reports to the firm
1
Injuries reported
0
SaferProducts.gov reports
Norwex has received 41 reports of the broom handle breaking in half during use, including six reports of minor injuries to user hands or fingers.
The official remedy
Remedy type: refund
01
What to do
Consumers should immediately stop using the recalled brooms and contact Norwex for a full refund.
Product and sales details
UnitsAbout 58,000
Made inChina
Sold atNorwex Consultant events and parties through direct order and online at www.norwex.biz
Sales periodJanuary 2019 – June 2019
PriceAbout $30
How to reach the firm
Phone
833-882-5569
8 a.m. to 8 p.m. CT Monday through Friday
Email
USnorwexservice@norwex.com
Recall page
www.norwex.biz
Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.