Independent reference · Facts sourced from CPSC, ENERGY STAR and DOE Record verified Aug 18, 2026
ItemRecalls.com
Active recall — stop using this product now.
Remedy: free repair · About 270,000 units (In addition, approximately 11,000 units wer units
Recall No. 19-767 Published August 13, 2019

Vinyl covers for SunSetter Motorized Awnings

If a powered awning is activated while the cover is secured with bungee tie-downs, when the cover is removed, the awning can open unexpectedly with enough force to strike a consumer standing in the awning's path, causing them to fall and suffer death or serious injury. Manufactured by SunSetter Products LP and sold at The recalled covers were sold for about $100 or distributed as a promotional item or as part of a package with motorized awnings directly by SunSetter, through independent dealers nationwide, and through Costco Wholesale, between June 1999 and January 201 for about $100.

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Vinyl Cover for Wall Mounted SunSetter Motorized Awning
What you are looking at

Vinyl Cover for Wall Mounted SunSetter Motorized Awning

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Affected model numbers

Why it was recalled

If a powered awning is activated while the cover is secured with bungee tie-downs, when the cover is removed, the awning can open unexpectedly with enough force to strike a consumer standing in the awning's path, causing them to fall and suffer death or serious injury.

14
Incident reports to the firm
1
Injuries reported
0
SaferProducts.gov reports

The Firm has received 14 reports of incidents, including one report of a death and six reports of injuries. In one reported incident, a 73-year-old man died after falling from a ladder and over a balcony when a motorized awning opened unexpectedly and struck him while he was removing the cover's bungee tie-downs.

The official remedy

Remedy type: repair
01
What to do

Consumers should not attempt to install covers for the motorized awnings or remove any installed covers until they have received instructions from SunSetter. Consumers should contact SunSetter for free breakaway safety clips (that replace the bungee tie-downs provided with the cover) and instructions for their use, and instructions on how to safely remove any installed bungee tie-downs (available at https://www.sunsetter.com/safety). SunSetter is contacting all known purchasers directly.

Product and sales details

ManufacturerSunSetter Products LP, of Malden, Mass.
UnitsAbout 270,000 units (In addition, approximately 11,000 units wer
Made inUnited States
Sold atThe recalled covers were sold for about $100 or distributed as a promotional item or as part of a package with motorized awnings directly by SunSetter, through independent dealers nationwide, and through Costco Wholesale, between June 1999 and January 201
PriceAbout $100

How to reach the firm

Phone
844-313-0144
8 a.m. to 10 p.m. ET daily
Email

Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.