What you are looking at
Representative photo of the Levolor cellular shade
Image: CPSC recall notice
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Check the label first
Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.
Affected model numbers
Why it was recalled
The pull cords are joined by a non-breakaway cord connector, which poses a strangulation hazard for small children.
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Incident reports to the firm
0
Injuries reported
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SaferProducts.gov reports
None reported.
The official remedy
Remedy type: repair
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What to do
Consumers should immediately stop using the recalled shades and contact Levolor for a free repair kit. Levolor is contacting purchasers directly.
Product and sales details
UnitsAbout 30,000
Made inMexico
Sold atLevolor dealers nationwide and online at www.levolor.com
Sales periodDecember 2018 – April 2019
Price$65 to $1,125
How to reach the firm
Phone
800-752-9677
8:30 a.m. to 6:30 p.m. ET Monday through Friday
Email
recall@levolor.com
Recall page
www.Levolor.com
Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.