Check the label first
Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.
Why it was recalled
The loudspeaker's mounting components can break causing the speakers to dislodge and fall from its installed location, posing an injury hazard.
The firm has received nine reports in the U.S. of speakers dislodging or falling from their installed locations, including one report of minor injuries.
The official remedy
Stop using the recalled loudspeakers immediately and contact Bose for instructions on receiving a free replacement or free safety cables. Bose is contacting all known purchasers directly.
Product and sales details
How to reach the firm
Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.