Independent reference · Facts sourced from CPSC, ENERGY STAR and DOE Record verified Aug 18, 2026
Active recall — stop using this product now.
Remedy: free replacement · About 77,500 units
Recall No. 19-760 Published July 10, 2019

Professional use flush and surface mount loudspeakers

The loudspeaker's mounting components can break causing the speakers to dislodge and fall from its installed location, posing an injury hazard. sold at Authorized Bose distributors nationwide. EdgeMax models were sold between August 2017 and January 2019 for about $400. FreeSpace DS 16 models were sold between February 2002 and January 2019 for between $65 and $95. FreeSpace DS 40 models were sold betwee for about $400.

Professional use flush and surface mount loudspeakers
What you are looking at

Image: CPSC recall notice Two more views

Check the label first

Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.

Affected model numbers

Why it was recalled

The loudspeaker's mounting components can break causing the speakers to dislodge and fall from its installed location, posing an injury hazard.

0
Incident reports to the firm
1
Injuries reported
0
SaferProducts.gov reports

The firm has received nine reports in the U.S. of speakers dislodging or falling from their installed locations, including one report of minor injuries.

The official remedy

Remedy type: replace
01
What to do

Stop using the recalled loudspeakers immediately and contact Bose for instructions on receiving a free replacement or free safety cables. Bose is contacting all known purchasers directly.

Product and sales details

UnitsAbout 77,500
Made inChina
Sold atAuthorized Bose distributors nationwide. EdgeMax models were sold between August 2017 and January 2019 for about $400. FreeSpace DS 16 models were sold between February 2002 and January 2019 for between $65 and $95. FreeSpace DS 40 models were sold betwee
PriceAbout $400

How to reach the firm

Phone
800-576-1503
8 a.m. to 5 p.m. Eastern Monday through Friday
Email
Recall page
www.bose.com

Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.