What you are looking at
Recalled Heat Hero portable mini heater – side view
Image: CPSC recall notice
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Check the label first
Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.
Affected model numbers
Why it was recalled
The heater can overheat, smoke and catch fire, posing fire and burn hazards.
117
Incident reports to the firm
0
Injuries reported
0
SaferProducts.gov reports
The firm has received 117 reports of the heater overheating, including 47 units smoking and 10 catching on fire, two resulting in property damage. No injuries have been reported.
The official remedy
Remedy type: replace
01
What to do
Consumers should immediately stop using the recalled heaters and contact Heat Hero for a free replacement unit, including shipping. Heat Hero is contacting all known purchasers directly
Product and sales details
UnitsAbout 20,000 (In addition, about 49 units weres sold in Canada)
Made inChina
Sold atShop.buyheathero.com
Sales periodOctober 2018 – March 2019
Price$35 to $45
Category
Grills & fireplaces
How to reach the firm
Phone
877-479-9172
8:30 a.m. to 4:30 p.m. PT Monday through Friday or online at https://shop
Recall page
https://shop.buyheathero.com
Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.