Independent reference · Facts sourced from CPSC, ENERGY STAR and DOE Record verified Aug 18, 2026
Active recall — stop using this product now.
Remedy: free repair · About 7,000 units
Recall No. 19-712 Published November 1, 2018

Numbify, Extra Strength Numbify, Pre-TAT Tattoo, Superior Pain & Itch Relief & Soothing Sore Relief creams, sprays and gels

The packaging is not child resistant as required by the Poison Prevention Packaging Act. The pain and itch relief creams, sprays and gels contain lidocaine, posing a risk of poisoning to young children if they put it on their skin or ingest it. Manufactured by Ridge Properties and sold at Amazon.com, Ebay.com, Walmart.com, Tatbalm.net, Naturallyhl.com and Numbify.com from August 2017 – August 2018 for $12 to $30.

Numbify cream
What you are looking at

Numbify cream

Image: CPSC recall notice Two more views

Check the label first

Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.

Affected model numbers

Why it was recalled

The packaging is not child resistant as required by the Poison Prevention Packaging Act. The pain and itch relief creams, sprays and gels contain lidocaine, posing a risk of poisoning to young children if they put it on their skin or ingest it.

0
Incident reports to the firm
0
Injuries reported
0
SaferProducts.gov reports

None reported

The official remedy

Remedy type: repair
01
What to do

Consumers should immediately store the product in a safe location, out of reach of children and contact the firm to receive a free replacement cap. All known purchasers will be notified directly about the recall.

Product and sales details

ManufacturerRidge Properties, DBA Pain Relief Naturally, of Salem, Ore.
UnitsAbout 7,000
Made inUnited States
Sold atAmazon.com, Ebay.com, Walmart.com, Tatbalm.net, Naturallyhl.com and Numbify.com
Sales periodAugust 2017 – August 2018
Price$12 to $30

How to reach the firm

Phone
877-906-4806
9 a.m. to 5 p.m. PT Monday through Friday
Email

Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.