What you are looking at
Two-slice model, with SKU 10709-16-4
Image: CPSC recall notice
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Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.
Affected model numbers
Why it was recalled
The recalled toasters can leak electric current when operating at the maximum normal temperature, posing a shock hazard to consumers.
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Incident reports to the firm
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Injuries reported
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SaferProducts.gov reports
No injuries have been reported in the U.S. There were eight reports of consumers being shocked when touching the toaster in Canada.
The official remedy
Remedy type: refund
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What to do
Consumers should immediately stop using the recalled toasters and return them to the store where they were purchased for a full refund or contact Bodum to receive a prepaid mailer to return the toaster for a full refund.
Product and sales details
ManufacturerEnTech Products Ltd., of Hong Kong, China
UnitsAbout 2,400 (In addition, about 1,480 in Canada)
Made inChina
Sold atCrate & Barrel and home appliance stores nationwide and online at Amazon.com and other websites
Sales periodSeptember 2018 – June 2019
Price$24 to $44
How to reach the firm
Phone
833-722-6386
9 a.m. to 5 p.m. ET Monday through Friday or online at www
Recall page
www.bodum.com
Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.