What you are looking at
Specialized bicycle (Black Ruby Elite)
Image: CPSC recall notice
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Check the label first
Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.
Affected model numbers
Why it was recalled
The bicycle's steerer tube collar can crack if exposed to corrosion resulting in sudden loss of steering control, posing fall and injury hazards to the rider.
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Incident reports to the firm
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Injuries reported
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SaferProducts.gov reports
The firm has received two reports involving cracking in the steerer tube collar. No injuries have been reported.
The official remedy
Remedy type: repair
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What to do
Consumers should immediately stop using the recalled bicycles and contact an authorized Specialized Retailer for a free repair of the steerer tube collar.
Product and sales details
UnitsAbout 63,000
Made inTaiwan
Sold atAuthorized Specialized Retailers nationwide
Sales periodJuly 2016 – January 2019
Price$1,650 to $11,500
How to reach the firm
Phone
877-808-8154
8 a.m. to 6 p.m. PT Monday through Friday
Email
ridercare@specialized.com
Recall page
www.specialized.com
Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.