What you are looking at
Photo 1: Exterior of Cambridge Elevating Elmira and Heritage & Hybrid model home elevator
Image: CPSC recall notice
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Check the label first
Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.
Affected model numbers
Why it was recalled
The landing door on the elevators can unlock without the elevator present, posing a fall hazard.
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Incident reports to the firm
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Injuries reported
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SaferProducts.gov reports
The firm has received one report of the elevator landing door opening without the elevator present. No injuries have been reported.
The official remedy
Remedy type: repair
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What to do
Consumers should immediately stop using the recalled elevators and contact the firm to be directed to a local certified technician for a free repair.
Product and sales details
ManufacturerCambridge Elevating, of Cambridge, Ontario Canada
UnitsAbout 680 (in addition, about 1700 were sold in Canada)
Made inCanada
Sold atCambridge Elevating, Western Elevator, Seaside Elevator and Canwest Elevator & Lifts and other authorized dealers nationwide
Sales periodJanuary 2009 – November 2017
Price$15,000 to $60,000
How to reach the firm
Phone
800-265-3579
8:30 a.m. to 4:30 p.m. ET Monday through Friday or online at www
Recall page
www.cambridgeelevating.com
Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.