What you are looking at
Light-gray Dell Power Bank with the recalled dark-gray Dell Hybrid Power Adapter.
Image: CPSC recall notice
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Check the label first
Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.
Affected model numbers
Why it was recalled
The hybrid power adapter casing can break and detach, exposing the internal metal components, posing an electric shock hazard.
11
Incident reports to the firm
0
Injuries reported
0
SaferProducts.gov reports
Dell has received 11 reports of the hybrid power adapter breaking and exposing the internal components. No injuries have been reported.
The official remedy
Remedy type: replace
01
What to do
Consumers should immediately stop using the recalled hybrid power adapters and contact Dell for instructions on receiving a free replacement adapter.
Product and sales details
ManufacturerLite-On Technology Corporation of Taipei, Taiwan
UnitsAbout 8,900 (in addition, about 475 were sold in Canada)
Made inChina
Sold atDell.com, Amazon.com, Microcenter.com, and other electronic online retailers nationwide
Sales periodFebruary 2017 – August 2018
Price$125 to $200
Category
Electrical
How to reach the firm
Phone
855-305-9057
Recall page
www.dellproduct.com
Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.