What you are looking at
Location of the rating sheet with the model number and serial number
Image: CPSC recall notice
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Affected model numbers
Why it was recalled
The trim around the fireplaces can leak hot exhaust air, posing a burn hazard.
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Incident reports to the firm
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Injuries reported
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SaferProducts.gov reports
Miles Industries has received one report of mantle charring. No injuries have been reported.
The official remedy
Remedy type: repair
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What to do
Consumers should immediately stop using the recalled fireplaces and contact Miles Industries to schedule a free repair.
Product and sales details
ManufacturerMiles Industries Ltd., of Canada
UnitsAbout 1,000 (in addition, about 1,900 were sold in Canada)
Made inCanada
Sold atNortheast Hearth & Home, Sutter Home & Hearth, Wallace's Stove & Fireplace Hearth stores and other stores nationwide and online
Sales periodJune 2014 – March 2018
PriceAbout $5,500
Category
Appliances
How to reach the firm
Phone
866-420-3360
7 a.m. to 4:30 p.m. PT Monday through Friday
Email
h5@valorfireplaces.com
Recall page
www.valorfireplaces.com
Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.