What you are looking at
Stanley Commercial door locksets (side view)
Image: CPSC recall notice
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Check the label first
Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.
Affected model numbers
Why it was recalled
The lockset can fail to open, posing an entrapment hazard and inability to vacate a location in an emergency.
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Incident reports to the firm
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Injuries reported
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SaferProducts.gov reports
The firm has received eight reports of lockset latch failures. No injuries have been reported.
The official remedy
Remedy type: replace
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What to do
Consumers should immediately stop using the recalled locksets and contact the firm for instructions on receiving a free replacement lockset.
Product and sales details
ManufacturerThase Enterprise Co. Ltd., of Taiwan
UnitsAbout 13,500 (in addition, about 800 were sold in Canada and abo
Made inTaiwan
Sold atNewport Distribution, CBS Manhattan, Columbus Door Company and other lock distributors and retailers nationwide, and online at www.Grainger.com
Sales periodDecember 2013 – June 2018
How to reach the firm
Phone
855-885-1296
8 a.m. to 5 p.m. ET Monday through Friday or www
Recall page
www.stanleyhardwarefordoors.com
Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.