What you are looking at
Recalled Step On Boot
Image: CPSC recall notice
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Affected model numbers
Why it was recalled
The boots can release from the binding unexpectedly, posing a fall hazard to the user.
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Incident reports to the firm
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Injuries reported
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SaferProducts.gov reports
Burton has received seven reports of the boots releasing from the binding unexpectedly. No injuries have been reported.
The official remedy
Remedy type: repair
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What to do
Consumers should immediately stop using the recalled snowboard boots and contact Burton to receive a free new heel cleat. Burton is contacting all known purchasers directly.
Product and sales details
ManufacturerJia You Plastics, of China
UnitsAbout 4,800
Made inChina
Sold atBurton and other specialty stores nationwide and online at Burton.com and other websites
Sales periodNovember 2016 – December 2017
Price$300 to $400
How to reach the firm
Phone
800-881-3138
8 a.m. to 6 p.m. ET Monday through Friday
Email
info@burton.com
Recall page
www.burton.com
Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.