What you are looking at
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Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.
Affected model numbers
Why it was recalled
The incline lead screw can shear off, causing the foot pedals to drop unexpectedly, resulting in a fall hazard to the user.
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Incident reports to the firm
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Injuries reported
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SaferProducts.gov reports
The firm has received seven reports of the foot pedal dropping unexpectedly, including one report of a scrape to the knee or leg area.
The official remedy
Remedy type: repair
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What to do
Gym and Fitness Center operators should immediately stop using these recalled cross trainers and contact Octane Fitness LLC for repair instructions. The firm is contacting all known purchasers of the recalled cross trainers directly.
Product and sales details
UnitsAbout 570
Made inTaiwan
Sold atSpecialty fitness stores, distributors and direct sales to commercial clubs and gyms nationwide
Sales periodAugust 2015 – November 2017
How to reach the firm
Phone
888-975-1376
7:30 a.m. to 6 p.m. CT
Email
customerservice@octanefitness.com
Recall page
www.octanefitness.com
Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.