Independent reference · Facts sourced from CPSC, ENERGY STAR and DOE Record verified Aug 18, 2026
ItemRecalls.com
Active recall — stop using this product now.
Remedy: full refund · About 260,000 units
Electrical Recall No. 18-728 Published March 13, 2018

AmazonBasics portable power banks

The power bank's battery can overheat and ignite, posing fire and burn hazards. Manufactured by Guoguang Electric Company Limited and sold at Amazon.com, Amazon Bookstores and Amazon Pop-Up Stores from December 2014 – July 2017 for $9 to $40.

View the official CPSC notice Watch this model Jump to the remedy
AmazonBasics portable power banks
What you are looking at

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Check the label first

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Affected model numbers

Why it was recalled

The power bank's battery can overheat and ignite, posing fire and burn hazards.

53
Incident reports to the firm
0
Injuries reported
0
SaferProducts.gov reports

Amazon has received 53 reports of the power banks overheating in the U.S., including one report of chemical burns due to contact with battery acid and four reports of property damage, including fire and smoke damage.

The official remedy

Remedy type: refund
01
What to do

Consumers should immediately unplug and stop using the recalled power banks and contact Amazon for instructions on how to return the unit and receive a full refund. All known purchasers are being contacted directly by the firm.

Product and sales details

ManufacturerGuoguang Electric Company Limited, of China
UnitsAbout 260,000
Made inChina
Sold atAmazon.com, Amazon Bookstores and Amazon Pop-Up Stores
Sales periodDecember 2014 – July 2017
Price$9 to $40
Category Electrical

How to reach the firm

Phone
855-215-5134
8 a.m. to 5 p.m. ET Monday through Saturday or online anytime at https://amazonpowerbank

Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.

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