What you are looking at
Pitch Rolling Chair, Khaki (103771)
Image: CPSC recall notice
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Check the label first
Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.
Affected model numbers
Why it was recalled
The seat plate can break and detach from the seat base, posing a fall hazard.
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Incident reports to the firm
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Injuries reported
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SaferProducts.gov reports
The firm has received five reports of the seat plate mechanism detaching from the seat base. No injuries have been reported.
The official remedy
Remedy type: repair
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What to do
Consumers should immediately stop using the recalled chairs and contact Poppin for a free repair, including a new seat plate mechanism and installation.
Product and sales details
ManufacturerNube Furniture, of Shanghai, China
UnitsAbout 2,800
Made inChina
Sold atPoppin showrooms nationwide and online at www.poppin.com
Sales periodMarch 2016 – September 2017
PriceAbout $400
Category
Furniture
How to reach the firm
Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.