What you are looking at
IntimateRider Chair and the RiderMate Bench
Image: CPSC recall notice
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Check the label first
Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.
Affected model numbers
Why it was recalled
The stitching on the cloth cover can loosen, posing fall and injury hazards.
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Incident reports to the firm
1
Injuries reported
0
SaferProducts.gov reports
The firm has received one report of failed stitching causing a person to fall, resulting in an ankle injury.
The official remedy
Remedy type: replace
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What to do
Consumers should immediately stop using the recalled chair and bench and contact HealthPostures for a free replacement cover and instructions on installing the replacement cover. Health Postures is contacting consumers directly.
Product and sales details
ManufacturerHealthPostures LLC, Prior Lake, Minn.
UnitsAbout 100
Made inUnited States
Sold atThe Veterans Administration in Richmond, Virginia, Milwaukee, Wisconsin and St. Louis, Missouri and online at Indemedical.com, Vidacura.com, Access to Recreation.com, Sportaid.com, The Access Store.com, Austin Wheelchair Co.com and intimaterider.com
Sales periodSeptember 2017 – November 2017
PriceAbout $365
Category
Furniture
How to reach the firm
Phone
800-277-1841
9 a.m. to 4:30 p.m. CT Monday through Friday
Email
customerService@HealthPostures.com.
Recall page
www.intimaterider.com
Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.