Independent reference · Facts sourced from CPSC, ENERGY STAR and DOE Record verified Aug 18, 2026
Active recall — stop using this product now.
Remedy: free replacement · About 30,000 units
Recall No. 18-231 Published September 25, 2018

Provata activity trackers

The activity tracker wristbands can overheat while the user is wearing it or when charging, posing a burn hazard. Manufactured by Million Concept Electronic (Shenzhen) Co. and sold at Distributed as a free promotional item from August 2017 – July 2018.

Recalled activity tracker
What you are looking at

Recalled activity tracker

Image: CPSC recall notice Two more views

Check the label first

Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.

Affected model numbers

Why it was recalled

The activity tracker wristbands can overheat while the user is wearing it or when charging, posing a burn hazard.

13
Incident reports to the firm
0
Injuries reported
0
SaferProducts.gov reports

The firm has received 13 reports of the activity tracker overheating during use or while charging, including three reports of burns to the wrist.

The official remedy

Remedy type: replace
01
What to do

Consumers should immediately stop wearing or charging the recalled wristbands and contact Provata Health for instructions on how to receive a free replacement wristband.

Product and sales details

ManufacturerMillion Concept Electronic (Shenzhen) Co., Ltd., of China
UnitsAbout 30,000
Made inChina
Sold atDistributed as a free promotional item
Sales periodAugust 2017 – July 2018

How to reach the firm

Phone
888-343-9820
9 a.m. to 5:30 p.m. CT Monday through Friday or online at www
Recall page
www.provatahealth.com

Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.