2018 TM01
Check the label first
Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.
Why it was recalled
Variations in tire dimension, tire pressure, head set play and ride load, can result in insufficient space between the front wheel and downtube, posing a fall hazard.
The firm has received four reports of fall incidents in the U.S., including one report of a broken finger.
The official remedy
Consumers should immediately stop riding the recalled bikes and contact their local BMC authorized dealer for a free inspection and, if needed, a free replacement fork. Until the replacement forks are available in September/October 2018, the firm is providing consumers with a free 23C replacement tire, if needed, to ensure adequate clearance.
Product and sales details
How to reach the firm
Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.