What you are looking at
Recalled Multi-Purpose Telescoping Aluminum Ladder-Model MT-IAA-13A
Image: CPSC recall notice
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Check the label first
Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.
Affected model numbers
Why it was recalled
The ladders can break while in use, posing a fall hazard to the user.
0
Incident reports to the firm
1
Injuries reported
0
SaferProducts.gov reports
The firm has received one report of a ladder breaking while in use, resulting in one injury to the left side and elbow of the consumer.
The official remedy
Remedy type: refund
01
What to do
Consumers should immediately stop using the recalled ladders and return the ladder to the store of purchase to receive a full refund.
Product and sales details
UnitsAbout 78,000
Made inChina
Sold atHome Depot and Lowe's stores nationwide
Sales periodApril 2018 – May 2018
Price$180 to $275
How to reach the firm
Phone
888-523-3370
8 a.m. to 6 p.m. ET Monday through Friday
Email
customercare@wernerladder.com
Recall page
www.wernerco.com
Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.