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Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.
Affected model numbers
Why it was recalled
The video monitor's batteries can overheat, swell and expand and cause the battery cover to open or come off and expose hot batteries, posing a burn hazard to consumers.
328
Incident reports to the firm
0
Injuries reported
0
SaferProducts.gov reports
The firm has received 328 reports of the monitor battery overheating and/or expanding. No injuries have been reported.
The official remedy
Remedy type: refund
01
What to do
Consumers should immediately stop using the recalled monitors and contact Lorex for instructions on receiving a full refund.
Product and sales details
ManufacturerRDI Technology (Shenzhen) Co. Ltd, of China
UnitsAbout 22,000 (In addition, 4,300 were sold in Canada)
Made inChina
Sold atBest Buy stores nationwide and online at www.lorextechnology.com and other websites
Sales periodApril 2014 – March 2017
Price$150 to $330
Category
Electrical
How to reach the firm
Phone
844-265-7388
9 a.m. to 5 p.m. ET Monday through Friday or online at www
Recall page
www.lorextechnology.com
Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.