Independent reference · Facts sourced from CPSC, ENERGY STAR and DOE Record verified Aug 18, 2026
Active recall — stop using this product now.
Remedy: full refund · About 46,000 packages of two tube lamps (92,000 individual lamps units
Recall No. 18-170 Published June 6, 2018

Cool White Universal T8/T12 LED tube lamps

The pins on one end of the lamp can be energized during installation/removal, posing electric shock and electrocution hazards. sold at Lowe's stores nationwide and Lowes.com from approximately November 2017 through April 2018 for about $15. for about $15.

Cool White Universal T8/T12 LED tube lamps
What you are looking at

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Check the label first

Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.

Affected model numbers

Why it was recalled

The pins on one end of the lamp can be energized during installation/removal, posing electric shock and electrocution hazards.

0
Incident reports to the firm
0
Injuries reported
0
SaferProducts.gov reports

None reported

The official remedy

Remedy type: refund
01
What to do

Consumers should immediately contact GE Lighting to receive instructions on safely removing the LED tube lamps, and to receive a refund in the form of a $17 gift card. Consumers should make sure the light switch is "off" before attempting to change LED tube lamps.

Product and sales details

UnitsAbout 46,000 packages of two tube lamps (92,000 individual lamps
Made inChina
Sold atLowe's stores nationwide and Lowes.com from approximately November 2017 through April 2018 for about $15.
PriceAbout $15

How to reach the firm

Phone
800-338-4999
8 a.m. to 8 p.m. ET Monday through Friday
Email
Recall page
www.gelighting.com

Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.