What you are looking at
Photo of Lenovo ThinkPad X1 Carbon (5th Gen.) Silver Version
Image: CPSC recall notice
Two more views
Check the label first
Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.
Affected model numbers
Why it was recalled
An unfastened screw can damage the battery causing ovearheating, posing a fire hazard.
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Incident reports to the firm
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Injuries reported
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SaferProducts.gov reports
There have been no reports of overheating in the United States.
The official remedy
Remedy type: repair
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What to do
Consumers should immediately visit https://support.lenovo.com/X1C_5GEN_RECALL to see if their laptop is included in the recall and for assistance in locating the nearest authorized repair center for inspection and repair. If the laptop is included in the recall, stop using it immediately.
Product and sales details
ManufacturerLenovo PC, of Hong Kong
UnitsAbout 78,000 (In addition, about 5,500 were sold in Canada)
Made inChina
Sold atLenovo.com, CDW, Insight, Connection, Zones, and to other PC resellers
Sales periodDecember 2016 – November 2017
Price$1,100 to $2,600
Category
Home electronics
How to reach the firm
Phone
800-426-7378
Recall page
https://support.lenovo.com/X1C_5GEN_RECALL
Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.