Independent reference · Facts sourced from CPSC, ENERGY STAR and DOE Record verified Aug 18, 2026
Active recall — stop using this product now.
Remedy: full refund · About 74,000 units
Recall No. 18-086 Published January 30, 2018

Well at Walgreens pain and itch relief cream

The packaging is not child resistant as required by the Poison Prevention Packaging Act. The pain and itch relief cream contains lidocaine, posing a risk of poisoning to young children. Manufactured by Natureplex LLC and sold at Walgreens stores nationwide and online at www.walgreens.com from March 2017 – November 2017 for about $7.

Recalled Well at Walgreens Pain and Itch Relief Cream with 4% Lidocaine
What you are looking at

Recalled Well at Walgreens Pain and Itch Relief Cream with 4% Lidocaine

Image: CPSC recall notice Two more views

Check the label first

Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.

Affected model numbers
UPC codes
311917189628

Why it was recalled

The packaging is not child resistant as required by the Poison Prevention Packaging Act. The pain and itch relief cream contains lidocaine, posing a risk of poisoning to young children.

0
Incident reports to the firm
0
Injuries reported
0
SaferProducts.gov reports

None reported

The official remedy

Remedy type: refund
01
What to do

Consumers should immediately place the recalled pain and itch relief cream out of the reach of children and return it to Walgreens for a full refund.

Product and sales details

ManufacturerNatureplex LLC, of Olive Branch, Mass.
UnitsAbout 74,000
Made inUnited States
Sold atWalgreens stores nationwide and online at www.walgreens.com
Sales periodMarch 2017 – November 2017
PriceAbout $7

How to reach the firm

Phone
866-323-0107
9 a.m. to 5 p.m. CT Monday through Friday or online at www
Recall page
www.natureplex.com

Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.