What you are looking at
ECP8*
Image: CPSC recall notice
Two more views
Check the label first
Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.
Affected model numbers
Why it was recalled
Internal screws that secure the grounding wire can break and allow the grounding wire to become loose, posing a shock hazard.
362
Incident reports to the firm
0
Injuries reported
0
SaferProducts.gov reports
The firm has received 362 reports of broken screws being found in units prior to installation. No injuries have been reported.
The official remedy
Remedy type: repair
01
What to do
Consumers should immediately stop using the recalled water coolers and bottle filling stations, unplug the units and contact Elkay for a free repair.
Product and sales details
ManufacturerElkay Plumbing Products Company, of Savanna, Ill.
UnitsAbout 31,600
Made inUnited States
Sold atElkay distributors
Sales periodMay 2017 – June 2017
Price$600 to $7,450
How to reach the firm
Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.