Example of a typical portable cylinder
Check the label first
Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.
Why it was recalled
The recalled propane may not contain sufficient levels of odorant to help alert consumers to a gas leak. Failure to detect leaking gas can present fire, explosion and thermal burn hazards.
None reported
The official remedy
Consumers should not attempt to test the propane themselves. Instead, consumers who have propane delivered to storage tanks should immediately contact their supplier or Western Gas to determine whether their propane is affected and arrange for a free inspection. If the inspection confirms the propane contains insufficient levels of odorant, Western Gas will promptly arrange for additional odorization or replacement of the under-odorized propane. Consumers who have purchased a portable cylinder should contact the retailer or the Western Gas hotline to determine whether their propane may be affected and if so, return the cylinder to the retailer for a replacement. If consumers do smell even a faint odor of gas or a gas leak, they should immediately leave the building and call 911 or their gas supplier from a neighbor’s phone. Do not light a match, turn on a light or switch on anything electrical.
Product and sales details
How to reach the firm
Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.