What you are looking at
A view of the aftermarket outdoor power adapter packaging
Image: CPSC recall notice
Two more views
Check the label first
Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.
Affected model numbers
Why it was recalled
Water can leak into the weatherproof connector on the power adapter and cause a short circuit, melting, and overheating, posing a fire hazard.
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Incident reports to the firm
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Injuries reported
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SaferProducts.gov reports
The firm has received seven reports of the power adapter cord melting and overheating, resulting in one fire. No injuries have been reported.
The official remedy
Remedy type: refund
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What to do
Consumers should immediately stop using the recalled power adapters, unplug them from the camera and contact Netgear for a full refund.
Product and sales details
UnitsAbout 7,300 (In addition, about 400 were sold in Canada)
Made inChina
Sold atFry's electronics stores nationwide and online at Frys.com and Amazon.com
Sales periodJune 2017 – October 2017
PriceAbout $20
How to reach the firm
Phone
866-243-0513
9 a.m. to 5 p.m. CT Monday through Friday or online at www
Recall page
www.arlo.com
Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.