Batteries in refurbished cellphones

The cellphone battery can overheat, posing fire and burn hazards. sold at The refurbished cellphones were distributed by FedEx Supply Chain and provided as replacement phones only through AT&T's Insurance program between December 2016 and April 2017..

What you are looking at

Recalled cellphone battery

Image: CPSC recall notice Two more views

Check the label first

Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.

Affected model numbers

Why it was recalled

The cellphone battery can overheat, posing fire and burn hazards.

Incident reports to the firm

Injuries reported

SaferProducts.gov reports

FedEx Supply Chain has received one report of a counterfeit battery overheating. There have been no reports of injuries or property damage.

The official remedy

Remedy type: replace

What to do

Consumers should immediately stop using the recalled battery and power down their smartphone. Consumers who own the recalled battery will receive by mail from FedEx Supply Chain a free, new replacement battery and a postage paid box to return the recalled cellphone battery. A green dot has been affixed to the replacement batteries. FedEx Supply Chain is directly contacting consumers.

Product and sales details

UnitsAbout 10,200 batteries

Made inUnknown

Sold atThe refurbished cellphones were distributed by FedEx Supply Chain and provided as replacement phones only through AT&T's Insurance program between December 2016 and April 2017.

How to reach the firm

Phone

800-338-0163

9 a.m. to 6 p.m. ET Monday through Friday or online at www

Recall page

www.exchangemybattery.com

Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.