What you are looking at
Segway PT Off-Board Charger
Image: CPSC recall notice
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Check the label first
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Affected model numbers
Why it was recalled
A wire inside the charger can detach and touch the side of the charger, posing a shock hazard.
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Incident reports to the firm
0
Injuries reported
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SaferProducts.gov reports
None reported
The official remedy
Remedy type: repair
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What to do
Consumers should immediately stop using the recalled chargers, unplug and contact Segway or the Segway dealer from whom it was purchased to receive a free replacement power cord equipped with a ground fault circuit interrupter (GFCI). Segway is contacting consumers directly.
Product and sales details
ManufacturerSegway Inc., of Bedford, N.H.
UnitsAbout 24 (in addition, 17 were previously recalled in September
Made inUnited States
Sold atAuthorized Segway dealers and distributors and directly from Segway Inc.
Sales periodJanuary 2015 – April 2017
PriceAbout $920
How to reach the firm
Phone
866-473-4929
8 a.m. to 5 p.m. ET
Recall page
www.segway.com
Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.