What you are looking at
Trane furnace
Image: CPSC recall notice
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Affected model numbers
Why it was recalled
The ground wire in the furnace's junction box can become loose. If an electrical component then fails and short circuits, the unit poses a shock hazard.
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Incident reports to the firm
0
Injuries reported
0
SaferProducts.gov reports
None reported
The official remedy
Remedy type: replace
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What to do
Consumers should contact Trane to receive a free replacement junction box and free installation. The firm is contacting customers directly. Consumers should avoid contact with the furnaces until the junction box is replaced.
Product and sales details
UnitsAbout 17,700
Made inUnited States
Sold atTrane, American Standard and Ameristar independent dealers nationwide
Sales periodJuly 2016 – August 2016
Price$400 to $4,000
How to reach the firm
Phone
800-945-5884
8 a.m. to 5 p.m. CT Monday through Friday
Recall page
www.trane.com/residential
Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.