What you are looking at
Procline Carbon Support Ski Mountaineering Boot
Image: CPSC recall notice
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Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.
Affected model numbers
Why it was recalled
The axis pin located at the rear of the boot can dislodge, resulting in damage to the boot and posing a fall hazard.
18
Incident reports to the firm
0
Injuries reported
0
SaferProducts.gov reports
The firm has received 18 reports of the axis pin dislodging. No injuries have been reported.
The official remedy
Remedy type: repair
01
What to do
Consumers should immediately stop using the recalled boots and return them to an authorized Arc'teryx dealer for a free repair.
Product and sales details
UnitsAbout 3,900 (in addition, about 500 were sold in Canada)
Made inRomania
Sold atSki and outdoor specialty stores such as Moosejaw and REI nationwide and online at Arcteryx.com and retailer websites such as Moosejaw.com and REI.com
Sales periodApril 2016 – March 2017
Price$750 to $1,000
How to reach the firm
Phone
866-458-2473
8 a.m. to 5 p.m. PT Monday through Friday
Email
productrecall@arcteryx.com
Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.