What you are looking at
Models EX650 & EX655
Image: CPSC recall notice
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Check the label first
Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.
Why it was recalled
The meters can fail to give an accurate voltage reading, resulting in the operator falsely believing the electrical power is low or off, posing an electrocution hazard.
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Incident reports to the firm
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Injuries reported
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SaferProducts.gov reports
Extech received two reports of clamp meters displaying an incorrect voltage reading. No injuries have been reported.
The official remedy
Remedy type: replace
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What to do
Consumers should immediately stop using the recalled digital clamp meters and contact Extech for a free replacement meter.
Product and sales details
Units1,700 (in addition, about 20 were sold in Canada)
Made inChina
Sold atGrainger, Platt Electric Supply stores and industrial and electrical distributors and wholesalers nationwide and online at Amazon.com and other websites
Sales periodJanuary 2016 – April 2017
Price$110 to $230
Category
Appliances
How to reach the firm
Phone
855-239-8324
9 a.m. to 5 p.m. ET Monday through Friday
Email
meter.recall@extech.com
Recall page
www.extech.com
Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.