What you are looking at
Carrier Greenspeed
Image: CPSC recall notice
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Check the label first
Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.
Affected model numbers
Why it was recalled
The capacitors in the fuse boards in the heat pumps can stop working causing the unit to overheat, posing a fire hazard.
41
Incident reports to the firm
0
Injuries reported
0
SaferProducts.gov reports
Carrier has received 41 reports of the heat pumps overheating. No injuries, fires or property damage have been reported.
The official remedy
Remedy type: repair
01
What to do
Consumers should contact Carrier or Bryant for instructions on receiving a free replacement fuse board installed by authorized Carrier or Bryant technicians.
Product and sales details
ManufacturerCarrier Corporation, of Jupiter, Fla.
UnitsAbout 23,300 (In addition about 2,000 sold in Canada)
Made inUnited States
Sold atSears stores and HVAC dealers nationwide
Sales periodJune 2011 – August 2016
Price$12,000 to $18,000
How to reach the firm
Phone
844-468-4301
8 a.m. to 5 p.m. ET Monday through Friday
Recall page
www.carrier.com
Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.