Independent reference · Facts sourced from CPSC, ENERGY STAR and DOE Record verified Aug 18, 2026
Active recall — stop using this product now.
Remedy: full refund · About 400,000 units
Recall No. 17-144 Published May 2, 2017

HoMedics handheld massagers

The cord can break near the base of the massager and expose the wires, posing an electric shock and burn hazards. sold at Bed Bath & Beyond, Macy's, Rite-Aid, Walmart and other stores nationwide and HSN from August 2013 – February 2017.

HHP-375H model Handheld Dual Node Percussion Massager with Heat
What you are looking at

HHP-375H model Handheld Dual Node Percussion Massager with Heat

Image: CPSC recall notice Two more views

Check the label first

Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.

Affected model numbers

Why it was recalled

The cord can break near the base of the massager and expose the wires, posing an electric shock and burn hazards.

140
Incident reports to the firm
1
Injuries reported
0
SaferProducts.gov reports

HoMedics has received 140 reports of exposed wires, sparks, smoking and some shooting flames coming from the massagers. There have been 15 reports of burn injuries to consumer's fingers and other parts of the body.

The official remedy

Remedy type: refund
01
What to do

Consumers should immediately stop using the recalled massagers and contact HoMedics for instructions on removing the cord and to receive a refund in the form of a credit for any replacement product from the firm.

Product and sales details

UnitsAbout 400,000
Made inChina
Sold atBed Bath & Beyond, Macy's, Rite-Aid, Walmart and other stores nationwide and HSN
Sales periodAugust 2013 – February 2017

How to reach the firm

Phone
888-803-0509
7 a.m. to 6 p.m. CT Monday through Friday or online at http://www

Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.