Independent reference · Facts sourced from CPSC, ENERGY STAR and DOE Record verified Aug 18, 2026
Active recall — stop using this product now.
Remedy: free repair · About 94,000 (in addition, about 285,000 were previously recalle units
Recall No. 17-094 Published February 23, 2017

Packaged Terminal Air Conditioners (PTAC) and Packaged Terminal Heat Pumps (PTHP)

The power cord plug can overheat, posing a fire hazard to consumers. Manufactured by Carrier Corporation and sold at HVAC dealers and factory-direct sales nationwide from January 2002 – December 2009 for $425 to $675.

Carrier Packaged Terminal Air Conditioners (PTAC) and Packaged Terminal Heat Pumps (PTHP)
What you are looking at

Carrier Packaged Terminal Air Conditioners (PTAC) and Packaged Terminal Heat Pumps (PTHP)

Image: CPSC recall notice Two more views

Check the label first

Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.

Affected model numbers

Why it was recalled

The power cord plug can overheat, posing a fire hazard to consumers.

0
Incident reports to the firm
0
Injuries reported
0
SaferProducts.gov reports

Carrier has received 14 additional reports of overheating. No injuries have been reported in the additional incidents.

The official remedy

Remedy type: repair
01
What to do

Consumers should stop using and unplug the recalled units and contact Carrier to receive a free replacement cord.

Product and sales details

ManufacturerCarrier Corporation, of Jupiter, Fla.
UnitsAbout 94,000 (in addition, about 285,000 were previously recalle
Made inMexico
Sold atHVAC dealers and factory-direct sales nationwide
Sales periodJanuary 2002 – December 2009
Price$425 to $675

How to reach the firm

Phone
800-761-8492
8 a.m. to 6 p.m. ET Monday through Friday or online at http://www

Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.