Independent reference · Facts sourced from CPSC, ENERGY STAR and DOE Record verified Aug 18, 2026
ItemRecalls.com
Active recall — stop using this product now.
Remedy: free replacement · About 101,000 (An additional 41,000 batteries were previously re units
Electrical Recall No. 17-071 Published January 24, 2017

Lithium-ion batteries used in HP notebook computers

The batteries can overheat, posing fire and burn hazards. sold at Best Buy, Walmart, Costco, Sam's Club and authorized dealers nationwide and online at www.hp.com and other websites from March 2013 – October 2016 for $300 to $1,700.

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HP Notebook computer battery
What you are looking at

HP Notebook computer battery

Image: CPSC recall notice Two more views

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Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.

Affected model numbers

Why it was recalled

The batteries can overheat, posing fire and burn hazards.

0
Incident reports to the firm
0
Injuries reported
0
SaferProducts.gov reports

HP has received one additional report of the battery overheating, melting and charring and causing about $1,000 in property damage

The official remedy

Remedy type: replace
01
What to do

Consumers should immediately stop using the recalled batteries, remove them from the notebook computers and contact HP for a free replacement battery. Until a replacement battery is received, consumers should use the notebook computer by plugging it into AC power only. Batteries previously identified as not affected by the June 2016 recall could be included in this expanded announcement. Consumers are urged to recheck their batteries.

Product and sales details

UnitsAbout 101,000 (An additional 41,000 batteries were previously re
Made inChina
Sold atBest Buy, Walmart, Costco, Sam's Club and authorized dealers nationwide and online at www.hp.com and other websites
Sales periodMarch 2013 – October 2016
Price$300 to $1,700
Category Electrical

How to reach the firm

Phone
888-202-4320
8 a.m. to 7 p.m. CT Monday through Friday or online at www

Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.

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