Independent reference · Facts sourced from CPSC, ENERGY STAR and DOE Record verified Aug 18, 2026
Active recall — stop using this product now.
Remedy: free replacement · About 166,000 units
Recall No. 17-056 Published December 20, 2016

Power supply units for Zebra brand thermal printers

The power supply units can degrade and corrode over time when exposed to moisture and overheat, posing a fire hazard. Manufactured by FSP Group and sold at Direct sales from Zebra and through Zebra distributors and resellers, including BlueStar Inc., Ingram Micro Data Capture Point of Sale Division, ScanSource and Wynit Distribution LLC, to businesses, hospitals and end-users nationwide from July 2010 – June 2012 for about $11.

Power supply unit
What you are looking at

Power supply unit

Image: CPSC recall notice Two more views

Check the label first

Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.

Affected model numbers

Why it was recalled

The power supply units can degrade and corrode over time when exposed to moisture and overheat, posing a fire hazard.

0
Incident reports to the firm
0
Injuries reported
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SaferProducts.gov reports

The firm has received three reports of the power supply units overheating or catching fire, including a fire that spread from the connector to the printer, damaging the printer and surrounding work space. No injuries have been reported.

The official remedy

Remedy type: replace
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What to do

Printer owners should immediately stop using the recalled power supply units and contact Zebra for a free replacement power supply.

Product and sales details

ManufacturerFSP Group, of Taiwan
UnitsAbout 166,000
Made inChina
Sold atDirect sales from Zebra and through Zebra distributors and resellers, including BlueStar Inc., Ingram Micro Data Capture Point of Sale Division, ScanSource and Wynit Distribution LLC, to businesses, hospitals and end-users nationwide
Sales periodJuly 2010 – June 2012
PriceAbout $11

How to reach the firm

Phone
800-658-3795
Email
Recall page
www.zebra.com

Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.