Independent reference · Facts sourced from CPSC, ENERGY STAR and DOE Record verified Aug 18, 2026
ItemRecalls.com
Active recall — stop using this product now.
Remedy: free replacement · About 70,000 units
Recall No. 17-038 Published November 29, 2016

Door locksets

The latches can fail and the door cannot be unlocked from the inside, posing an entrapment risk. This failure could lead to the inability to vacate a location in an emergency. Manufactured by Stanley Security Solutions Taiwan and sold at Stanley Commercial Hardware and other lock distributor and retailers nationwide and online at Amazon.com and Grainger.com from February 2016 – September 2016 for $170 to $320.

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Recalled lock
What you are looking at

Recalled lock

Image: CPSC recall notice Two more views

Check the label first

Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.

Affected model numbers

Why it was recalled

The latches can fail and the door cannot be unlocked from the inside, posing an entrapment risk. This failure could lead to the inability to vacate a location in an emergency.

0
Incident reports to the firm
0
Injuries reported
0
SaferProducts.gov reports

The firm has received four reports of the latches failing. No injuries have been reported.

The official remedy

Remedy type: replace
01
What to do

Consumers should immediately stop using the recalled locksets. For Stanley Commercial Hardware-branded locksets, consumers should contact Stanley Commercial Hardware and for all other brands, consumers should contact Stanley Security Solutions Taiwan to receive a free replacement latch or to schedule an appointment to have the latches replaced free of charge if the lockset is already installed.

Product and sales details

ManufacturerStanley Security Solutions Taiwan, Ltd. of Taiwan
UnitsAbout 70,000
Made inTaiwan
Sold atStanley Commercial Hardware and other lock distributor and retailers nationwide and online at Amazon.com and Grainger.com
Sales periodFebruary 2016 – September 2016
Price$170 to $320

How to reach the firm

Phone
855-885-1296
8 a.m. to 5 p.m. ET Monday through Friday or www

Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.