What you are looking at
Human Touch’s Perfect Chair, model PC-610
Image: CPSC recall notice
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Check the label first
Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.
Affected model numbers
Why it was recalled
The chair's joystick reclining mechanism can malfunction and allow the chair to continue moving, posing a fall hazard to consumers.
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Incident reports to the firm
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Injuries reported
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SaferProducts.gov reports
The firm has received one report of the chair's joystick mechanism malfunctioning. No injuries have been reported.
The official remedy
Remedy type: refund
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What to do
Consumers should immediately stop using the recalled chairs, and take them to the store where purchased for a full refund or contact Human Touch to receive a free repair kit (including shipping) or to arrange for free repair.
Product and sales details
UnitsAbout 1,100
Made inThailand
Sold atFurniture and specialty stores nationwide including Healthy Back, Human Touch, Relax in Comfort, Relax The Back and The Better Back Store and online at ebay.com and vitalityweb.com for between $3,000 and $3,500.
Price$3,000 to $3,500
Category
Furniture
How to reach the firm
Phone
800-355-2762
6 a.m. to 5 p.m. PT Monday through Friday
Email
csadmin@humantouch.com
Recall page
www.humantouch.com
Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.