Independent reference · Facts sourced from CPSC, ENERGY STAR and DOE Record verified Aug 18, 2026
Active recall — stop using this product now.
Remedy: free replacement · About 3,400 (in addition, 240 were sold in Canada) units
Electrical Recall No. 16-267 Published September 20, 2016

HEOS 1 Go Pack rechargeable battery packs

The battery can overheat, posing a fire and burn hazards sold at Best Buy (Magnolia), Brookstone and online at BestBuy.com and Amazon.com from May 2015 – June 2016 for about $100.

Recalled Denon’s HEOS 1 Go Pack lithium-ion rechargeable battery packs
What you are looking at

Recalled Denon’s HEOS 1 Go Pack lithium-ion rechargeable battery packs

Image: CPSC recall notice Two more views

Check the label first

Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.

Affected model numbers

Why it was recalled

The battery can overheat, posing a fire and burn hazards

0
Incident reports to the firm
0
Injuries reported
0
SaferProducts.gov reports

None reported

The official remedy

Remedy type: replace
01
What to do

Consumers should immediately stop using the recalled battery packs and contact Denon for a free replacement battery pack, including shipping.

Product and sales details

UnitsAbout 3,400 (in addition, 240 were sold in Canada)
Made inChina
Sold atBest Buy (Magnolia), Brookstone and online at BestBuy.com and Amazon.com
Sales periodMay 2015 – June 2016
PriceAbout $100
Category Electrical

How to reach the firm

Recall page
https://usa.denon.com

Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.

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